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On Things Recently Declared Dead: the Web

March 28, 2011 //

Have you heard the news?

Recently, Wired magazine declared the death of the web:

You wake up and check your email on your bedside iPad — that’s one app. During breakfast you browse Facebook, Twitter, and The New York Times — three more apps. On the way to the office, you listen to a podcast on your smartphone. Another app. At work, you scroll through RSS feeds in a reader and have Skype and IM conversations. More apps. At the end of the day, you come home, make dinner while listening to Pandora, play some games on Xbox Live, and watch a movie on Netflix’s streaming service.

You’ve spent the day on the Internet — but not on the Web. And you are not alone.

This is not a trivial distinction. Over the past few years, one of the most important shifts in the digital world has been the move from the wide-open Web to semiclosed platforms that use the Internet for transport but not the browser for display. It’s driven primarily by the rise of the iPhone model of mobile computing, and it’s a world Google can’t crawl, one where HTML doesn’t rule. And it’s the world that consumers are increasingly choosing, not because they’re rejecting the idea of the Web but because these dedicated platforms often just work better or fit better into their lives (the screen comes to them, they don’t have to go to the screen). The fact that it’s easier for companies to make money on these platforms only cements the trend. Producers and consumers agree: The Web is not the culmination of the digital revolution.[full article]

Or in Clue-speak:  it was the User in the Internet with the App.

Declaring things dead doesn’t have the same bombast it used to, and it’s not entirely new news. Web 2.0 has been pushing it’s way into the Internet-user’s life for a few years now, and Wired is talking about the logical extension of that trend.

But, the article makes an important distinction between “browsing” and “getting.” This has to do with the rise apps-based user expectations and an achieved critical mass of online-content. I think browsing was useful in the past because there was no guarantee anything you wanted was out there. Now, Internet-savvy users are  surprised when something is NOT online. So, it’s not about finding, it’s about retrieving.

Libraries should play close attention to this, not because we’re not in the information/content retrieving business. This is what a good library does well, after all.

The issue at stake is competition.

The barriers to entry in the library’s field of online content delivery (eBooks, reference information, audio books, etc.) have been knocked down or scaled by competition that doesn’t share the same value system, operations cost, or even expectations of open access.

Again, this is not new news, just more pressure on libraries to innovate.

Looking for a counter-point? Try What’s Wrong With ‘X Is Dead’, from the Atlantic

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Categories Academic Libraries, Library Bric-a-brac, Library News, Public Libraries, Services, Technology, User experience

I’m Sure the List is Greater than 50

March 25, 2011 //

From the Independent UK:

Education Secretary Michael Gove says that children aged 11 should be reading 50 books a year to improve literacy standards.

We asked three of Britain’s leading children’s authors and two of our in-house book experts to each pick 10 books, suitable for Year 7 students.

The authors chose books that have brought them huge joy, while expressing their outrage at the “great big contradiction” of Mr Gove’s claim to wish to improve literacy while closing libraries across the country.[check out the list and the full article]

The Independent’s list is heavily weighted towards older books. Is it nostalgia? Likely it’s a nod towards those worn, well loved youth novels that are probably sitting in any (presently threatened) UK  public library.

I can’t say it’s a bad list. I also can’t say, having read constantly my whole childhood, that I’ve read half of what’s on there.

Actually, child of the 80s I am, I think I’ve seen more of them as movies (i.e. the Phantom Tollbooth, which i felt was fairly inscrutable).  I don’t see Watership Down there (another amazing movie and book, by the way). I’m sure there’s a lot that could be added. How would a list like this look in Canada?

That said, spring’s almost here. It’s time to start thinking about  summer reading lists.  I think I’ll slip a few of these classics on mine.

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Categories About Me, Book News, Literacies, Public Libraries, Readers Advisory, Review

A Fun Future Mix of Literacies

March 21, 2011 //

From Scott McCloud's book Understanding Comics (1994)

Recently, I came across a post from the Libraries and Transliteracy blog on a neat collaboration called You Media.

YouMedia, for those of you who don’t know, is an experiment between the Chicago Public Library, Depaul University, and the Digital Youth Network…

The YouMedia experiment is a 21st century teen learning space.  It is really a digital media lab.  But it is so much more.  The YouMedia folks recognize that technology alone will not save us.  The success of this experiment lies in the team that YouMedia has built.  Not only do the kids who use the space have access to librarians and library staff, but they also have access to mentors and instructors.  The mentors and instructors have expertise in the tools, in tapping into creativity, or in just listening to the kids.  They all have the goal of helping these patrons find their voices.  It is in these people that the success of YouMedia is built.

… YouMedia recently witnessed a major milestone.  While the research findings on the success or the failure of the experiment will take years to construct, the kids recently began providing solid anecdotal evidence pointing towards success.  One example of that evidence is the recent results of the Louder than a Bomb Youth Poetry Festival.  The winner of the contest was a young man who represents a YouMedia team of teens, and he even gives them credit.[full post]

For those who’re not familiar with the concept, Transliteracy is essentially the idea that literacy is not limited to simply being able to read print texts. It takes, the notion goes, a complex set of interacting literacies to be able to interpret and communicate what we experience, be it by book, movie, YouTube, bus rides, whatever.

Take for example the excerpt from Understanding Comics, above. Reading a comic book involves traditional text literacy, visual literacy (knowing the way comic strips work or what an abstracted human for is), and spacial literacy (understanding movement and action), and more (i.e. you need to sort of generally understand what a Transformers toy is to get what’s happening – Transformers literacy?).

Because of its multi-faceted approach, Transliteracy is an important concept for exploring how pedagogy and communication will evolve. Projects like YouMedia take this and apply it to make a learning and creative environment that combines traditional print books with new multi-media tools. This sort of mixed-media space is well suited for libraries because they are fast becoming mixed-media spaces anyways.

Libraries have already committed to the importance of core literacies (i.e. reading and being able to use a computer). This has never been more relevant. But, if libraries are poised to take this another step. Ideas like Transliteracy will be useful for building bridges beyond simply reading a book or using a computer.

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Categories Library News, Literacies, Public Libraries, Services, Technology, User experience, web tools

Licence Culture Wars! Some Numbers and Alternatives

March 16, 2011 //

The Harper Colllins/OverDrive debate continues, and I want to pull from a couple blog posts that caught my attention. As the discussion continues to evolve more detailed notions about the problem are cropping up.

First, from The Brewin Librarian. He’s done some math to estimate what the HC style licence agreement means for his local library system.

Once I subtracted the CDs and DVDs from the circ numbers he gave me, I found 7566 items in our collection that had circulated 27 or more times. Just for kicks and giggles, I also identified that 942 items had circulated 53 times or more (we would have had to buy them twice).Jason ends up with a number of $12.99 average for an item, and although I agree with one of the comments on the post that $25 is probably a more accurate number, for argument’s sake I’ll use 12.99.

If we were to have to replace these materials under a 26 use policy, this would cost our library system $110,518.92. A number Logan tells me is very close to our total adult nonfiction budget for 2011.

That’s why public libraries are concerned. To give you an idea of how large of an impact this is– our collections budget was $1,135,664 in 2009, according to the statistics from Colorado’s Library Research Service. Throughout the state of Colorado for 2009, materials budgets ranged from $4,577,200 for the Denver Public Library system to a mere $232 for one small rural library. (Yes, you read that number right– TWO HUNDRED THIRTY TWO).[full post]

I like this. It’s good to put this discussion into a context of potential real costs for public libraries.

Matthew also hints at a larger issue.  I’m going to wager that a rural library with a budget that small has effectively been shut out of non-public domain ebooks. Besides the issue over licencing eBooks, real economic and geographic exclusion already exists and will likely be exasperated.

What are some alternatives? Some librarians are hatching manifestos to take control of the eBook market. From Steve Lawson’s blog See Also…:

The result is a plan for libraries to buy, lend, and preserve ebooks which looks like this:

  • Libraries will purchase e books from publishers or other sources. Libraries will not license ebooks.
  • Licenses are not necessary. The entire process will be based on copyright. The publishers’ control over the ebook ends the moment it is sold to the library…
  • Most libraries will employ a third party to be responsible for both access to and preservation of ebooks. Some libraries–probably very large public libraries or research libraries–may prefer to go it alone rather than contracting with such a service…
  • Most libraries will choose to add DRM to ebooks in the form of copy protection in order to satisfy publishers’ desires not to see unauthorized copies proliferate. Copy protection that is acceptable to libraries will be largely invisible, platform-independent, and will serve only to prevent the creation of additional complete unauthorized copies.
  • Copy protection must not interfere with readers’ rights to fair use.
  • Copy protection will never be applied by the publisher, but by the library, or by a third party hosting the ebooks under contract from the library…[full post]

These are all great points, but I’m not sure they’re wholly feasible. This sort of sweeping change will be hard and expensive to implement, and you will see the publishers throwing up roadblocks at every turn.

Since we’re on the issue of costs: how will public libraries pay for all this? What about standards across library systems? Who controls those standards? Oh, to be a private contractor with the know-how if libraries turn their back on the publishers to embrace schemes like this. Cha-ching.

In the end, if libraries are going to get a good deal out of all this, it will be important to identify a strong bargaining position with some leverage to it. I’m not sure Lawson’s quite got the right one, but the ideas will continue to evolve.

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Categories Library News, Public Libraries, Services, Technology, User experience

Libraries Under Siege! Preaching to More than the Choir

March 14, 2011 //

An interesting dispatch from a UK Librarian (Lauren of Walk You Home) about showing the value of Public Libraries to the hack/slash budget crowd.

She puts together a decent list, and then goes on to add:

This isn’t airy-fairy-bunkum or crazy-lefty-ideology (sorry, Mayor Davies) – this is about the fundamentals of society. Libraries are cultural, educational and civic hubs. They always have been, and they always should be. Information and information needs are changing, but information’s not going away, and nor are people! What isn’t clear, though, is how we can prove this to the bean-counters of the world (because sadly, they’re not going away either).

An awful lot of qualitative data has been pouring into the Voices for the Library inbox for several months now. We’ve been presenting it in different ways – stories, guest blog posts, a Mashup challenge, a Wordle about “what libraries mean to you“…

We’ve even had some offers of support from academic departments keen to do something with all the information we’ve been gathering. Hopefully there’ll be time at some point soon to take them up on the offer![full post]

Academic collaborations along these line are already taking place in the US, and some have produced results. Studies like these have to be helpful. Though it would imply there was an actual reasonable rational discussion taking place on the matter.  And, I’m not sure that real information is making it through the ideological clatter.

Still, a new set of portable metrics would be useful. I wonder why someone hasn’t sat down and put together a kit that public libraries can use to generate the sort of economic “straight talking” statistics and dollar amounts that carry water in policy/budget discussions.

There is momentum in that direction. Lauren’s going to what looks like a pretty interesting event on the subject.

…in a couple of weeks I will be taking part in a workshop entitled Measuring the Value of Public Libraries: The fallacy of footfall and issues as measures of the value of public  libraries. I’m really looking forward to it, and I hope that it will be a step away from the simplistic and inaccurate measurement of footfall (the number of people who walk through the doors, and occasionally the people who click on the council’s ‘library’ website) and issue statistics (book/cd/dvd lending), and towards more effective systems of measurement.

I’m jealous and would love to know what kinds of metrics they get into.

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Categories Library News, Public Libraries

Libraries Under Siege! By Puppets and Privitisation!

March 7, 2011 //


A great, educational video via PrivitizationBeast.org, a web-based rallying cry to stop corporate takeovers of libraries.

Here’s a snippet from a recent blog post:

Last year, Santa Clarita’s City Council rammed through a vote to privatize their library system with very little community input. Community members were understandably outraged, and attended several public hearings requesting more community involvement in the decision-making process. Instead of listening to residents, the City Council created a “Citizen’s Advisory Committee” to review Santa Clarita’s library system and its needs and make recommendations for moving forward with LSSI. The committee had no decision-making power, and was widely criticized as a thinly veiled attempt to silence critics.

Oh, but it gets better. The City Council invited LSSI executive Ron Dubberly to chair – or, technically, ‘facilitate’ – this committee. In other words, the committee created to advise on the city’s relationship with a private company is being controlled by that same private company. Dubberly has been President of LSSI’s Public Library Management Operations since 2008.[full post]

That’s madness and a little perturbing. Privatisation is not the best idea. There is no guarantee that privatising something will save costs. For example, last year the Ottawa city garbage workers were able to take away the trash at a cost lower than the lowest private-sector bid.

But, I don’t know if I totally agree with the slippery slope they lay out in the video. Used bookstores and cafés are not so onerous. In the case of cafés, there is an opportunity to build a locally focused business with a strong ethical aspects, such as a commitment  fair trade coffee, compostable cups, etc. Also, no one really is against paying for photocopies, a long standing revenue stream used to offset the cost of the photocopying service. Read the rest of this entry »

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Categories Library News, Public Libraries, Services, User experience

Licence Culture Wars! Shots from Around the Web!

March 4, 2011 //

Crafty Space Invaders

The fervour stirred up by the HarperCollins eBook policy is pretty amazing, and well, sort of overwhelming. Just check out the #HCOD Twitter stream for an idea about how much there is to sift through.

I found at least one satirical luddite manifesto (beware Skynet!). I’ve never gone in much for Swiftian hyperbole, but they’re out there. For my part,  I prefer more irreverent, practical approaches. I like Boing Boing’s recent post showing how well HarperCollins print books hold up after 26 loans. 

Even though there’s so  much out there, this repsonse from Library Renewal’s blog resonated with me:

Sure, we can be outraged.  But that’s not going to help anybody, and it does not help our institutions, or our partners, to adapt to changing market conditions. If we want to continue to have access to commercial content, we need to go to the table and make deals with publishers, creators, and rightsholders who will work with us…

So what can we do, if not take our ball and go home? Start making the case… The case that libraries of all sizes must develop the technical and political infrastructure to negotiate for and host digital content on our terms.  The case that the publishing industry as it now stands could walk away from libraries en masse tomorrow and come out smelling like a rose… and that such a move may be inevitable as the squeeze continues… and the case that we can’t buy our way out of this problem, even if we had the money. We need to invent our way out of this problem, and adapt to changing market conditions with solutions that work for patrons, for libraries, and for creators.[full post]

Absolutely. It was a good thing to read when other releases like the one from Steve Potash (OverDrive CEO) were getting the high school radical in me totally riled up. Potash concluded his post this way:

…We will protect your ability to make informed choices and we will work with you to set the direction and policies that serve your customers’ interests.[read the full message]

It’s basically caveat emptor, and since libraries are the buyers in this scenario, he’s telling us we should be wary. Not unexpected, it’s hardly what I wanted to hear from the rising-star intermediary between public libraries and licenced eBook content. Read the rest of this entry »

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Categories Book News, Library News, Public Libraries, Services, Technology

News Flash: CLA’s 2011 Illustrator Award Shortlist is Amazing!

March 3, 2011 //
Moonbeam on a Cat's Ear

The 1987 winner: Moonbeam on a Cat's Ear

The future of libraries vs.  eBooks is a crazy, growing debate right now. It’s got me fired up (I’m working on more posts on that subject…).  While I suss that out,  here’s some news about a present-day happening in library land.

I’m on the CLA illustrator award committee and the 2011 shortlist has been officially announced.

Here they are:

Book of Big Brothers/ Illustrated by Luc Melanson (Groundwood Books)
Counting On Snow /Illustrated by Maxwell Newhouse (Tundra Books)
Fishing With Gubby / Illustrated by Kim La Fave (Harbour Publishing)
The Good Garden /Illustrated by Sylvie Daigneault (Kids Can Press)
I Know Here /Illustrated by Matt James (Groundwood Books)
Owls See Clearly At Night: A Michif Alphabet /Illustrated by Julie Flett (Simply Read Books)
Making the Moose Out of Life /Illustrated by Nicholas Oldhand (Kids Can Press)
Roslyn Rutabaga and the Biggest Hole on Earth! / Illustrated by Marie-Louise Gay (Groundwood Books)
Singing Away the Dark /Illustrated by Julie Morstad (Simply Read Books)
Spork/ Illustrated by Isabelle Arsenault ( Kids Can Press)

All of these books are amazing in their own way.  We boiled the long list down to this ten via conference call. It was probably one of the more interesting conversations I’ve had in a while. How often does anyone get to stick up and argue for something (with a little congenial  passion)  like this?

It doesn’t hurt that the calibre of the top ten, let alone the top twenty-eight books, is so amazing.

The next step is to decide the winner! To help me out, I’ve recruited some librarians who work with kids to go through the books with me. I’m really looking forward to these chats, since a) I love books and b) I love illustrations, illustrators, and the worlds they share with us. Opportunities like this make me glad I landed in the bibliothécaire profession.

Like anything on the list? Let me know in any way that pleases you.

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Categories About Me, Book News, Library News, Public Libraries

Licence Culture Wars – Who Benefits from the Subscription Economy

March 2, 2011 //

library closed

From Stephen’s Lighthouse:

The movement to subscription models has some benefits:

1. You’re not locked in forever (or until it wears out) as a purchase can sometimes do.
2. You have the opportunity to offload the ‘keeping up-to-date factor’ on things that need replacing too often at high initial cost (software, servers, devices, etc,) or upgrade with annoying rapidity (like software and phone models).
3. You want to spread your investment out evenly in the annual budget over many years instead of investing in risky decisions that have higher upfront costs and commitments to servers vs browser access.
4. You want to reduce the risk of making a poor decision and committing to one choice that may be overtaken by innovation, trends, competition, time and events.
5. Access to bigger collections at less cost per user annually (like with the periodical experience)
6. Aggregated relationships with book publishers as has happened with periodical article access and standardization of e-formats and metadata and OpenURL compliance, etc.
7. Bulk influence on copyright and licensing of larger assemblages of content (a la Tasini, etc.)
8. Etc.[full blog post]

The last “etc.” could stand for the benefit of being subject to easily changed (by the vendor) terms of use of agreements (c.f. my earlier post on the HarperCollins kerfuffle, a kerfuffle, it should be observed, that could include a great many other vendors).

In fact, though thoroughly optimistic, Abrams’ list is also very one-sided. It’s not hard to imagine why – he is the VP Strategic Partnerships and Markets for Gale Cengage.  EBook sales are his business.  Read the rest of this entry »

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Categories Library News, Public Libraries, Services, User experience, web tools

Licence Culture Wars – Librarians Set to Battle HarperCollins

February 28, 2011 //

From LISNews: Librarian News:

Library users, librarians, and libraries have begun to boycott publisher HarperCollins over changes to the terms of service that would limit the ability of library users to borrow ebooks from libraries. A new website, BoycottHarperCollins.com, is helping to organize their efforts to get HarperCollins to return to the previous terms of service.

On February 24, Steve Potash, the Chief Executive Officer of OverDrive, sent an email to the company’s customers — primarily US libraries — announcing that some of the ebooks they get from OverDrive would be disabled after they had circulated 26 times. Soon after, librarians learned that it was HarperCollins, a subsidiary of News Corporation (NWSA), that intended to impose these limits.
Immediately, library users, librarians, and libraries began voicing their opposition to the plan by HarperCollins, with several library users and librarians urging a boycott.[full article]

26 times? I think the days of touting the freedom and ease of access of eBooks via libraries are coming to a middle. The recent excitement over rising eBook usage glosses over the implications of events like Kindle’s Orwellian muck-up a year or so ago.

A face-off with a vendor has been brewing for a while, and more are sure to follow.

EBook providers are going to switch to increasingly intransigent and limiting terms because they sense threats to their profits from other directions, such as piracy. Frustratingly, HarperCollins’ policy and others like it will slowly throttle a library’s ability to supply eBooks conveniently (for the user and the library) and affordably (for the library).

If eReaders continue to boom, and they likely will, people could choose to absorb the cost of eBooks themselves for the sake of quick access. This is unfortunately probable, since people who can afford an eReader of any sort can likely afford the cost of compatible books (related demographic info).

The outcome could be rough. Libraries will eventually loose any iniative  they’ve gained on this front and could be pushed out as an eBook access point. And, as new technology eventually surpasses print, public libraries could end up standing on a fairly bleak precipice.

Enough, doom saying. The collective weight of librarians, library users, and other supporters could roll this trend back. Visit www.boycottharpercollins.com and get involved.

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Categories Book News, Library News, Public Libraries, Technology, User experience
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