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Licence Culture Wars! eBooks, Self-Publishing and Dispatches from the London Book Fair

April 13, 2011 //


The London Book Fair is happening this week. In the publishing world, it’s a pretty big deal.  Besides book deals, there’s a lot of talk that takes place. Bobbie Johnson from Gigaom.com wrote an interesting post in response to a panel on the future of publishers:

At the event, there is plenty of evidence suggesting publishers are getting their heads around how digital content is changing their business. But in some ways, it still feels like a clash of civilizations. Publishers talking with each about what the next big thing might be, while Amazon and Google and the rest simply go and make the next big thing.This was no more obvious than when I stepped into a discussion over the future of publishing that really seemed to highlight the differences. It was framed as a traditional debate, with an appropriately argumentative motion at stake: “Authors and readers are all that matter. Publishers will become irrelevant.”…

Some publishers see that the market is getting bigger, and that profits are rising, and they think that means they’re doing a good job. But in fact, the growth in profits comes because they’re cutting back on what’s unique about them — the relationship with authors, the expertise in editing, design, typography, the quality of output, the nurturing side of the business. They’re being slashed in favor of streamlined processes that are guaranteed to produce a handful of blockbusters.[read the full post]

Johnson is leveling a fairly heavy indictment on the publishing industry. It’s not unwarranted.

The truth is that eBooks are opening doors for innovative and entrepreneurial  folk. Johnson points out that the role of self-publishing in the eBook market is burgeoning, yet large publishers are more or less circling their wagons.

Self-published eBooks offer opportunities for libraries frustrated by publishers’ DRM-heavy policies. Still, Johnson rightfully hints that this alternative is complicated by issues of quality and consistency. There are a lot of unknowns in how this sector will develop.

Right now, the growing pains of the self-published eBook industry aren’t necessarily cause for pessimism. Unless, of course, you’re committed to the failing status quo.

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Categories Book News, Libraries in General, Public Libraries, Technology, User experience

Libraries Under Siege! Poor US School Libraries Just Getting Poorer

April 12, 2011 //

Who will help these Dangerous Minds?

From the School Library Journal:

Middle and high school libraries in high poverty areas of the U.S. suffered the most budget cuts in 2010, according to “State of America’s Libraries,” a report from the American Library Association.
While most school libraries managed to escape the economic trials of 2010 largely unscathed, those in high-poverty areas saw average spending on information resources and collection size decrease by 25.5 percent, or to $10,378 in 2010 from $13,935 in 2009.
The results were initially revealed in the American Association of School Librarians’ (AASL) 2010 School Libraries Count! survey, which showed that overall school expenditures on information resources were approximately $12,260 in 2010, compared to $13,525 the previous year, a decrease of 9.4-percent.
The survey also found that while schools in low-poverty areas saw slight increases in most areas of collection size, those in low-income areas reported a four percent decrease in books, an 11 percent decrease in video materials, and a whopping 22 percent decrease in periodical subscriptions.[read full post]

The report also points to the unpreparedness of these school libraries to meet future demands for digital media. There has only been a marginal shift towards digital materials. Moreover, there are genuine worries about their ability to provide on-site and remote access to electronic resources right now and down the road.

Hamstringing poorer school libraries now will make it incapacitatingly expensive to catch up. But, it’s not too late. President Obama’s education agenda involves a move away from an addiction to standardized tests and new plans to add more technology into the classroom. School libraries should be an important part of this plan.

Glistening, iPad filled libraries in poorer schools may be a dream. Still, considering the front-line role libraries played in bringing the internet to schools, letting them desiccate is a significant step in the wrong direction.

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Categories Education, Libraries in General, Library News, Literacies, Services, Technology

Licence Culture Wars! May 4 Day of Action Against DRM

April 7, 2011 //

The anti-DRM site Defective by Design has declared Wednesday  May 4, 2011 as the third annual International Day Against DRM.

The Day Against DRM is an opportunity to unite a wide range of projects, public interest organizations, web sites and individuals in an effort to raise public awareness to the danger of technology that requires users to give-up control of their computers or that restricts access to digital data and media. This year, we’ll be helping individuals and groups work together to create local actions in their communities — actions will range from protesting an unfriendly hardware vendor to handing out informative fliers at local public libraries!

DefectiveByDesign.org wants to help you plan or get involved in local actions and then broadcast your stories globally. If you are interested in taking part in this year’s Day Against DRM:

It’s definitely something worth participating in, or at least looking into.

Defective by Design’s crew and libraries have shared the struggle before. As DbD says in that post,

Readers, librarians, and authors need to make their voices heard. DRM leaves readers and librarians helpless and divided. If we do not ban DRM from our libraries and our lives then we can and should expect publishers such as Harper Collins to strangle libraries so as to gain as much of a profit as possible.

We need to watch out for each other and make sure that people are not getting suckered into notions of “fair” DRM.

There’s no better way to do this than through collective action:  sign up, read up, and/or act up.

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Categories Library News, Public Libraries, Services, Technology, User experience, web tools

Licence Culture Wars! Treating Would-Be Borrowers as Would-Be Pirates

April 5, 2011 //

In February, the Globe and Mail ran an article proclaiming the pending demise of eBook piracy. The nails in the coffin were eBook lending sites like Lendle. It took just over a month from that article for Amazon.com to put the breaks on that.

Now, Amazon’s lending restrictions on Lendle basically make lending eBooks an activity for speed readers who prefer random, unpopular books. I suppose in light of those events, eBook piracy will live a little longer. Especially if borrowing eBooks and eAudiobooks  legitimately continues to be unfriendly to users.

My personal experience with OverDrive (the unchallenged content software for eBook excited libraries) via the Ottawa Public Library hasn’t made me (and a lot of other people) optimistic . To download to an audiobook, it required so much hoop jumping and the installation of  software that I gave up. eBooks work a little easier, but it’s still not a smooth process.

Out of curiosity, I found the same audiobook on a popular torrent site in about 30 seconds. It had enough people actively sharing the file that it could have probably downloaded in a few hours. After which, were I so inclined, I’d have unlimited use of the audio files for as long as I wanted and on any platform I wanted.

I imagine the process on a Kindle or Kobo or whatever must be strikingly easier than using OverDrive. Publishers have a clear interest in making lending more difficult for libraries or collaboration minded groups of  individuals. The Globe article had a fairly telling quote on that matter:

Not all publishers are assured [about eBook lending sites, including libraries/OverDrive], including Macmillan U.S., whose president Brian Napack recently defended his company’s go-slow policy at a conference in New York. “The fear is I get one library card and never have to buy a book again,” he said.

If you want to make money, sharing (legal or otherwise) is the worst possible business model. So of course publishers want a few roadblocks.

But, those roadblocks essentially treat would-be borrowers as would-be pirates.  The outcome for users being one of three things, paying for the eBook, putting up with  second class free service/access at dwindling levels of quality, or pursuing less “legitimate” means of access. (I guess you could use a mix of these three.)

If past experience with the music industry has shown anything, it’s that increasingly draconian attitudes do not translate into sales. It seems to me, that those who pay for eBook access were going to pay anyways. Everyone else? Well, there are three choices.

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Categories Book News, Library News, Public Libraries, Services, Technology, User experience, web tools

On a Simpler Future for Library Websites

April 4, 2011 //

An interesting post from Aaron Schmidt at Walking Paper on the merits of simplified library web sites.

Antoine de Saint-Exupery, a daring pilot and talented author, also weighed in on user experience:

“In anything at all, perfection is finally attained not when there is no longer anything to add, but when there is no longer anything to take away.”

In some ways, libraries have been taking the opposite approach. We’ve gotten in the habit of tacking on new services and taking on new responsibilities, and many library websites can be seen as piecemeal collections of patron engagement tactics…

There are two ways to increase the amount of attention the bits of a website receive: either by increasing staffing and funding, or reducing the number of bits. An extreme example: imagine if your web team was only responsible for the page consisting of your library’s contact information, location, and one book recommendation per week. They’d be able to spend plenty of time on this page, testing, experimenting, and revising regularly. It would be a great page.

For years, I’ve heard talk about libraries cutting the cord on irrelevant services. Yet I haven’t heard as much discussion about which sacred web cows we can put out to pasture. This might in part be owing to the perception that a 200-page website isn’t more expensive to manage than a 50-page one. While probably true in terms of hosting fees, it isn’t otherwise true. Good content takes staff time to produce and arrange, and the navigational overhead can be a time expenditure for users.

I’m not suggesting that libraries shouldn’t try new things or add content to their sites. They should. Still, the library world needs to start a dialog about an additional way to prevent stagnation: subtraction.[read the full post]

People following this blog know my affection for minimalism as a creative conceit. Apart from aesthetics, I really believe there’s merit to simplifying library online experiences (something I’ve argued for in the past).

Schmidt takes aim at the current library web-design ethos of trying to stake as much online territory as possible. But, enthusiasm and ambition can be a downfall. There are many library landing pages with so many content and navigation options that it’s difficult to really find specific things. Read the rest of this entry »

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Categories Academic Libraries, Library Minimalism, Public Libraries, Technology, User experience, web tools

Licence Culture Wars! What the Long Haul with Harper Collins Looks Like

March 31, 2011 //

by Kaetlyn Wilcox (pic links to her blog)

The Library Journal recently posted a run-down of how libraries have responded to Harper Collins’ eBook policy. Here’s one example:

The Kansas State Library decided this month to suspend adding any HarperCollins ebooks to the statewide consortium platform, which services 330 public libraries in the state.

“We are not trying to punish HarperCollins,” Jo Buder, the state librarian, told LJ. “We are just trying to figure out a way to provide these titles without damaging customer service. What do we do for a person who is 27th in line and has a hold? What does it mean to catalogers? It’s just all very bad customer service decisions,” she said.

Buder is now heading a task force that has been formed by the Chief Officers of State Library Agencies (COSLA) that is debating a response to HarperCollins. The task force teleconferenced on March 9 with representatives from Georgia, New York, New Jersey, Massachusetts, Alaska, Colorado, Ohio, Texas, and Tennessee participating.

“We decided that we really want to approach publishers [directly], HarperCollins in particular, because we want to understand the issues more,” Buder said. “The interest is really so high.”[read the full article]

It’s always impressive to see so many libraries taking a concerted stand.

Looking down the road, what will a solution look like? An article in the Atlantic puzzles on this, and points to the approach taken by the NYPL and OverDrive:

Potash, whose Cleveland-based company has thrived in the often contentious atmosphere of dynamic change, believes that the solution is to recognize that even the demand for most bestsellers eventually settles down, and the number of e-books that libraries would have to re-purchase will turn out to be relatively small in the broader scheme of activity. OverDrive’s largest customer, the New York Public Library, is floating an intriguing concept: a form of metering. Once purchased, a book would be available for an extended period, and thereafter a small charge would accrue for further loans. For example, the New York system now has 125 copies of Stieg Larsson’s The Girl with the Dragon Tattoo, but in three years it may only need a handful, and the revenue impact of pay-per-use could turn out to be small. Moreover, “dog-eared printed books” as one senior librarian explained to me, have always been replaced, and e-books significantly reduce the time, trouble, and expense of returning books back onto shelves.[read the full article]

The pay-per-use model has cropped up in other ideas for a compromised solution. Like a variable rate mortgage, it’s entirely possible that a pay-per-use model could save money in the long run. It could also end up costing more. It’s difficult to say, and it’ll be important to watch how libraries that adopt the model fair.

Pay-per-use may not be the most ideal solution. But in some form, it might be the best deal libraries will get, since publishers have the content, our users want access, and libraries who don’t have it will be left by the wayside.

If some libraries feel over a barrel, it’s because they are.

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Categories Academic Libraries, Book News, Library News, Public Libraries, Services, Technology, User experience, web tools

Medieval Tapestry is an Archive Made to Last

March 30, 2011 //

The good people at The Register have declared the Bayeux Tapestry one heck of an effective archival medium:

In the town of Bayeux in northern France you can see the world’s oldest information archive based on a long ribbon of material, a very early example of what was to become tape media…

From the endurance point of view the Tapestry has lasted almost 1000 years – an amazing record. The vegetable dyes used to colour the threads have kept their colour for nearly one hundred decades, and the woven cloth fabric has kept its structural integrity for the same time period despite several instances of mistreatment. Who says ribbons of “TAPEstry” are unreliable?[read full article]

I’ve never thought of the tapestry this way.  Mostly, I know it from the opening to Robinhood Prince of Thieves.

Art as a mnemonic recall tool has been used the world over.  Anyone familiar with indigenous peoples’ land claim disputes in Canada knows how wampum belts can be used as legal/historical documents.

In a world where so much cultural production is high-tech and/or disposable,  history will always provide examples of lower-tech approaches that have an enduring quality.

There are some risks. The Bayeux tapestry requires a mix of other records to survive for us to understand it.  A series of floods and fires could have wiped its story off the historical map. Still, it gets points for lasting.

Will today’s digital repositories achieve this sort of longevity? Even in the last 50 years,  some digital records has slipped from our grasp because of fast moving technological developments.

The Bayeux Tapestry is a good reminder to keep things simple. It’s also a reminder that archiving information, though a fallible process at the mercy providence, is important in information saturated times such as these.

It’s not about preserving a single item, like the tapestry. It’s important to work to capture the information that makes any single item make sense. This is the ongoing challenge and the wonderful mission of archives.

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Categories Amazing News!, Archives, Cataloguing, Technology, User experience

Margaret Atwood on eBooks, or How Will the Atwood Machine Sign eBooks?

March 29, 2011 //
the atwood machine at work

the Atwood Machine at work

Margret Atwood on the phenomenon of eBooks (via the Globe and Mail):

Every time there is a new medium, people get hypnotized by it: the printing press, radio, television, the Internet. It’s certainly a change in the world, which then somehow adapts. A whole section of society was very upset when zippers came in because they made it easier to seduce people in automobiles. You know, I think we’ve kind of adjusted to zippers by now. Just because you have a zipper doesn’t mean somebody has to unzip it … But you’re talking about e-books and e-readers and text in electronic form and the reading experience…

Well, it’s the Mad Hatter’s Tea Party. Everybody moves round a place. So the Book of the Month Club disappears and something else takes its share of the market. And then big publishers get in trouble and cut back, and that creates space for other publishers to acquire books they otherwise wouldn’t have been able to get.[read the whole interview]

It’s a bit of an odd interview. Atwood tries to take on the eBook issue from a writer’s perspective. The interviewer seems bent on getting her to declare eBooks and their kin to be a danger to society. Atwood doesn’t take the bait. Instead, she affirms eBooks as part of an ongoing evolution in communication technology.

I like how she ends the interview, responding to the question “Will the world be worse off if e-books fail?”:

Well, first let us picture what kind of event might lead to that: 1. Solar flares, which melt all the e-communication services. 2. Widespread plague, which is going to kill anyone running the companies that make them. So that being the case, I would say yes! That the world will be considerably worse off if, the next morning, you wake up and nobody’s reading anything on e-readers because the event that will have caused that is horrific!

There are people in the Library world who have adopted a sort of apocalyptic tone vis-a-vis eBooks. The full measure of what is lost and what is gained from technology shifts (c.f. the printing press ruined oral culture, but gave us the modern world, great books, etc. etc.) takes a while to shake down.

Atwood’s approach in this interview is a reminder that we don’t know what the full economic, cultural, and creative potential of the eBook will be. Or, how long that will take to come about.

***more on the Atwood Machine***

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Categories Book News, Literacies, Technology, User experience

On Things Recently Declared Dead: the Web

March 28, 2011 //

Have you heard the news?

Recently, Wired magazine declared the death of the web:

You wake up and check your email on your bedside iPad — that’s one app. During breakfast you browse Facebook, Twitter, and The New York Times — three more apps. On the way to the office, you listen to a podcast on your smartphone. Another app. At work, you scroll through RSS feeds in a reader and have Skype and IM conversations. More apps. At the end of the day, you come home, make dinner while listening to Pandora, play some games on Xbox Live, and watch a movie on Netflix’s streaming service.

You’ve spent the day on the Internet — but not on the Web. And you are not alone.

This is not a trivial distinction. Over the past few years, one of the most important shifts in the digital world has been the move from the wide-open Web to semiclosed platforms that use the Internet for transport but not the browser for display. It’s driven primarily by the rise of the iPhone model of mobile computing, and it’s a world Google can’t crawl, one where HTML doesn’t rule. And it’s the world that consumers are increasingly choosing, not because they’re rejecting the idea of the Web but because these dedicated platforms often just work better or fit better into their lives (the screen comes to them, they don’t have to go to the screen). The fact that it’s easier for companies to make money on these platforms only cements the trend. Producers and consumers agree: The Web is not the culmination of the digital revolution.[full article]

Or in Clue-speak:  it was the User in the Internet with the App.

Declaring things dead doesn’t have the same bombast it used to, and it’s not entirely new news. Web 2.0 has been pushing it’s way into the Internet-user’s life for a few years now, and Wired is talking about the logical extension of that trend.

But, the article makes an important distinction between “browsing” and “getting.” This has to do with the rise apps-based user expectations and an achieved critical mass of online-content. I think browsing was useful in the past because there was no guarantee anything you wanted was out there. Now, Internet-savvy users are  surprised when something is NOT online. So, it’s not about finding, it’s about retrieving.

Libraries should play close attention to this, not because we’re not in the information/content retrieving business. This is what a good library does well, after all.

The issue at stake is competition.

The barriers to entry in the library’s field of online content delivery (eBooks, reference information, audio books, etc.) have been knocked down or scaled by competition that doesn’t share the same value system, operations cost, or even expectations of open access.

Again, this is not new news, just more pressure on libraries to innovate.

Looking for a counter-point? Try What’s Wrong With ‘X Is Dead’, from the Atlantic

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Categories Academic Libraries, Library Bric-a-brac, Library News, Public Libraries, Services, Technology, User experience

A Fun Future Mix of Literacies

March 21, 2011 //

From Scott McCloud's book Understanding Comics (1994)

Recently, I came across a post from the Libraries and Transliteracy blog on a neat collaboration called You Media.

YouMedia, for those of you who don’t know, is an experiment between the Chicago Public Library, Depaul University, and the Digital Youth Network…

The YouMedia experiment is a 21st century teen learning space.  It is really a digital media lab.  But it is so much more.  The YouMedia folks recognize that technology alone will not save us.  The success of this experiment lies in the team that YouMedia has built.  Not only do the kids who use the space have access to librarians and library staff, but they also have access to mentors and instructors.  The mentors and instructors have expertise in the tools, in tapping into creativity, or in just listening to the kids.  They all have the goal of helping these patrons find their voices.  It is in these people that the success of YouMedia is built.

… YouMedia recently witnessed a major milestone.  While the research findings on the success or the failure of the experiment will take years to construct, the kids recently began providing solid anecdotal evidence pointing towards success.  One example of that evidence is the recent results of the Louder than a Bomb Youth Poetry Festival.  The winner of the contest was a young man who represents a YouMedia team of teens, and he even gives them credit.[full post]

For those who’re not familiar with the concept, Transliteracy is essentially the idea that literacy is not limited to simply being able to read print texts. It takes, the notion goes, a complex set of interacting literacies to be able to interpret and communicate what we experience, be it by book, movie, YouTube, bus rides, whatever.

Take for example the excerpt from Understanding Comics, above. Reading a comic book involves traditional text literacy, visual literacy (knowing the way comic strips work or what an abstracted human for is), and spacial literacy (understanding movement and action), and more (i.e. you need to sort of generally understand what a Transformers toy is to get what’s happening – Transformers literacy?).

Because of its multi-faceted approach, Transliteracy is an important concept for exploring how pedagogy and communication will evolve. Projects like YouMedia take this and apply it to make a learning and creative environment that combines traditional print books with new multi-media tools. This sort of mixed-media space is well suited for libraries because they are fast becoming mixed-media spaces anyways.

Libraries have already committed to the importance of core literacies (i.e. reading and being able to use a computer). This has never been more relevant. But, if libraries are poised to take this another step. Ideas like Transliteracy will be useful for building bridges beyond simply reading a book or using a computer.

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Categories Library News, Literacies, Public Libraries, Services, Technology, User experience, web tools
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